Today at Wal-Mart I had to deal with a process of getting a tire changed that took over an hour. A couple weeks ago I had a tire changed at a local shop and it took 10 minutes flat. The difference is their processes.
At the local shop I talked to the tire guy, told him what I wanted, he told me the price, I agreed and he did the work right away.
At Wal-Mart I had to wait and talk to a service writer who put all the info into a handheld computer with a stylus pen that took forever. He spent 15 minutes with the customer in from of me to write up an oil change. Then he spent 5 minutes grilling me for personal information to put into the computer.
Now the tire guy had to get the information from the computer then spend more time on the computer half way through changing the tire.
Newer and more advanced is not always better. In personal defense just because it’s the newest greatest thing doesn’t make it faster or more effective. Anything you do for self defense should be easy, fast, and work any place, any time.
KISS everything in life.
Stay safe,
Ben
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